Payments Policy

User agrees to pay GLS Hosting all charges relating to the use of User's account(s) according to rates and prices stated on said sales order at the time of commencement.

User is responsible for charges at the time the service is used and GLS Hosting may apply the amount due to User's Credit Card/Debit Card at any time.

GLS Hosting reserves the right to suspend access to service for User's account(s) upon an indication of credit problems including delinquent payments or rejection of any Credit Card/Debit Card charges.

Credit Card/Debit Card payment: If Customer chooses to pay for services by Credit Card/Debit Card, Customer grants GLS Hosting the right to charge payments to that card on each due date. Customer further agrees not to challenge or dispute any charge representing hosting payments.

Non-Payment: All Reseller, Shared and SEO Hosting payments are due in full on the monthly anniversary date. Failure to remit payment for services on the monthly anniversary date is a violation of the TOS. Failure to remit payment for five (5) consecutive days, including the anniversary date, may result in suspension of customer services. Failure to remit payment for services within seven (7) consecutive days, including the anniversary date, may result in termination of access to the service network and all services shall be reclaimed. All customer data remaining after fourteen (14) days of non-payment will be destroyed for security and privacy reasons. Once your account has been terminated for non payment, you may be charged a reconnection fee of $6. If you are a reseller with more than 10 cPanel accounts a restoration fee of $1 per cPanel account will be charged in addition to the reconnection fee in order to cover the administrative time that takes to restore accounts from backups. The same restore fees may apply to all customers, if you want us to provide backups once an account is terminated for non payment. This restore service is subject to backup availability. There will be no re-connection or restore fees to re-enable suspended accounts due to non-payment.

All Dedicated Server and Virtual Private Server payments are due in full on the monthly anniversary date. If full payment has not been received within three (3) consecutive days, including the anniversary date, suspension of public access to customer services may be incurred. Failure to remit payment for services within five (5) consecutive days, including the anniversary date, shall result in termination of access to the service network and all services shall be reclaimed.

Payment Reminders: Our Credit Card/Debit Card processor Paypal/Stripe, will remit payment for all recurring orders, for services on the monthly anniversary date. It is clients responsibility to make sure the sufficient funds are available on their Credit Card/Debit Card payment account. It is the customers sole responsibility to make sure that dues are paid on time and the email address on file is working and allowed to receive reminders from Paypal/Stripe or GLS Hosting. Once a payment reminder dispatched from Paypal/Stripe or GLS Hosting. it is considered as a valid payment reminder. Paypal/Stripe or GLS Hosting does not take any responsibility for non deliverable email addresses or e-mails sent by Paypal/Stripe or GLS Hosting Inc. not reaching the client destinations, including but not limited to spam filters or network issues. For the first day after payment should have been made; you will receive a payment reminder notice that states you must update your Credit Card/Debit Card and pay your invoice from Paypal/Stripe. The third day and the fifth day, second and third payment reminders will be sent by Paypal/Stripe. From the seventh day customer services may be suspended temporarily for non-payment.